Frequently Asked Questions

iNeedUnlock is a professional device unlock service provider specializing in network carrier unlocks, iCloud activation lock removal, Android FRP bypass, and other device unlock solutions. We serve customers worldwide with secure and reliable unlocking services.

Unlock times vary depending on the device type and service requested. Most network unlocks are completed within 1-24 hours, while iCloud unlocks may take 24-72 hours. You'll receive email notifications throughout the process with real-time updates.

Device unlocking is legal in most countries when you own the device or have proper authorization from the owner. However, laws vary by jurisdiction. It's your responsibility to ensure you have the legal right to unlock your device before requesting our services.

Creating an account is simple! Click the "Register" button on our homepage, provide your email address, and complete the verification process. You can also register using your Google account for faster signup.

Click "Forgot Password" on the login page and enter your email address. We'll send you a secure link to reset your password. The link will expire after 1 hour for security reasons.

Yes, you can update your email address in your account settings. You'll need to verify the new email address before the change takes effect. This helps us maintain account security.

We unlock a wide range of devices including iPhones, iPads, Android phones and tablets, and various other smartphones and tablets. Our services cover network unlocks, iCloud removal, FRP bypass, and more.

You'll need to provide your device's IMEI number, model, carrier information, and sometimes the device's serial number. All information is kept confidential and used solely for the unlock process.

While we maintain a high success rate (over 95%), we cannot guarantee 100% success for all devices due to various technical factors. However, we offer a money-back guarantee if we cannot successfully unlock your device.

Simply browse our services, select the appropriate unlock service for your device, provide the required information, and complete the payment. You'll receive an order confirmation email with tracking details.

You can track your order status in your dashboard under "My Orders" or by checking the email notifications we send. We provide real-time updates throughout the unlock process.

If we cannot successfully unlock your device, we offer a full refund within 7 days. You can also contact our support team to explore alternative solutions or get assistance with the refund process.

We accept major credit cards (Visa, MasterCard, American Express), PayPal, and various cryptocurrencies including Bitcoin and USDT. All payments are processed securely through encrypted payment gateways.

Yes, we use industry-standard SSL encryption and PCI-compliant payment processors. We never store your full payment information on our servers. All transactions are processed through secure, encrypted channels.

Refunds are processed automatically for failed services. For other refund requests, contact our support team with your order number and reason for the refund. Refunds are processed within 3-5 business days.

You can contact our technical support team through our live chat system, email at support@ineedunlock.com, or by creating a support ticket in your dashboard. We typically respond within 24 hours.

After receiving confirmation that your device is unlocked, restart your device and insert a SIM card from a different carrier to test the unlock. The unlock is permanent and will work with any compatible carrier.

Network unlocking typically does not void hardware warranties, but it may affect software-related warranty claims. We recommend checking with your device manufacturer for specific warranty terms before proceeding.

Absolutely. We use industry-standard encryption to protect your data and never share your personal information with third parties. All data is stored securely and deleted according to our privacy policy.

We keep minimal records necessary for service delivery and legal compliance. Device information is encrypted and stored securely. You can request data deletion at any time through your account settings.

Yes, we have been providing device unlock services for years with thousands of satisfied customers. We use professional-grade tools and follow strict security protocols to ensure your device's safety and data integrity.